FLGAMES / support
Player support
Help with your game, account, or purchases.
Frequently asked questions
Where can I download the game?
We will add store links to the game page once distribution details are confirmed.
What if I cannot sign in?
Check your connection and try the sign-in method you previously used. If the problem continues, include the error message and your device details in your inquiry.
My purchase has not appeared.
Check your store purchase history and the game account you are using. Avoid repeating the purchase; keep your order number and the time of the issue.
How do I request a refund?
Check the refund guidance from the store where you purchased the item. Eligibility depends on the purchase, store rules, and applicable law.
How do I report a bug?
Include your device, OS and app versions, the time of the issue, and steps to reproduce it. Remove unnecessary personal information from screenshots.